Figure 3: Pairing Outcomes with Questions
The horizontal row of boxes listing outcome groups from Figure 2 is supplemented with vertical columns of boxes that represent the questions one might ask leading to that expected outcome. The horizontal boxes remain as:
- Learn about SpeakerBox products
- Acquire a SpeakerBox product
- Maintain a SpeakerBox product
- Create or maintain a sales partnership
- Get help from a SpeakerBox rep
- Learn about SpeakerBox as an investment
- Become an employee of SpeakerBox
Only a single column -- "Maintain SpeakerBox Product" -- includes text above the horizontal row:
- Can you interchange parts?
- How long is the warranty?
- Are there retailers in my area?
- Can I install my own?